Call: 620-223-2800
Fax: 620-223-2825
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Crain Insurance Agency
13 E. Wall Street
Fort Scott, KS 66701
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Phone: 620-223-2800
Fax: 620-223-2825
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 »  CLIENT SUPPORT SERVICES

Support Services We are here to provide you with the highest level of customer service to ensure your needs are handled correctly and quickly. Our staff is here to help you through any changes or needs you may have with your insurance policy.

Most importantly, we are here to help you if you happen to experience a loss. Please call our office at (620) 223-2800. During non-office hours, you can reach someone at (620) 224-7172.

When our office is closed, you may also visit our Payment & Claim Center.

Please keep in mind that coverage cannot be bound by email, voice, or fax. Coverage will only be bound with written notification from our office.

Below are forms that we have provided for you to use in submitting any customer service request.