Our Promise

1. WE PROMISE TO GIVE YOU COURTEOUS AND FRIENDLY SERVICE.
2. WE PROMISE TO RETURN YOUR TELEPHONE CALLS THE SAME DAY UNLESS TOLD OTHERWISE AND GIVEN AN EXPLANATION.
3. WE PROMISE TO FORWARD ALL CLAIMS TO YOUR INSURANCE COMPANY THE DAY RECEIVED, AND FOLLOW UP WITH YOU ON ALL OPEN CLAIMS ON A REGULAR BASIS.
4. WE PROMISE TO GIVE YOU PROMPT AND ACCURATE PREMIUM QUOTATIONS.
5. WE PROMISE TO PROCESS ALL CERTIFICATES, BINDERS, AND ENDORSEMENT REQUESTS, WITHIN 24 HOURS OF REQUEST.
6. WE PROMISE TO TAKE TIME TO LISTEN TO YOUR NEEDS AND CONCERNS.
7. WE PROMISE TO GIVE YOU OUR PROFESSIONAL ADVICE REGARDING YOUR INSURANCE PROGRAM.
8. WE PROMISE TO LOOK FOR, AND OFFER, OPTIONS IN YOUR INSURANCE PROGRAM.
9. WE PROMISE TO MAINTAIN HIGH BUSINESS STANDARDS.
10. WE PROMISE TO FOLLOW THE GOLDEN RULE "DO UNTO OTHERS AS YOU WOULD HAVE OTHERS DO UNTO YOU."
11. WE PROMISE TO KEEP OUR PROMISES!